Don't discount the messaging power of those automatic response e-mails! Only 2% of all e-mails sent are messsages automatically triggered by online behavior, but these automatic responses enjoy open rates that are 96% higher and click rates that are 125% higher than those of nontriggered e-mails. That's according to a recent report by Epsilon and the Direct Marketing Association. For more details, see http://www.btobonline.com/article/20120405/EMAIL13/304059997/triggered-emails-outperform-usual-messages
David Kanter, President and CEO of AccuList USA and Beyond Voter Lists, is a list brokerage and direct marketing expert. For more than 25 years, he has helped companies and non-profit organizations achieve their marketing goals. With David's Direct Marketing Forum, he shares, and invites others to share, helpful direct-marketing industry news, trends, analyses, resources, and tips for success. Please read our Comment Policy.