Tuesday, February 5, 2019

B2B Gifting Survey Finds Keys to Gift ROI

We recently ran across some interesting data from a study by Knack, a Seattle gifting company, that should help both corporate gift suppliers to craft the most appealing packages and business gift buyers to maximize their gift effectiveness. The good news from the Knack "Business Gift Satisfaction Survey" is that corporate gifting works well when it is done well: 57% of respondents said that "gifts can impact their opinion of a business partner both positively and negatively." In fact, over 80% of C-suite executives surveyed said they believe that business gifts generate measurable positive ROI in addition to intangible benefits. Since there's a huge investment involved annually, with the market for non-cash business gifts estimated at $125 billion, getting the most positives and fewest negatives is clearly vital. Return-on-investment for a business gift to high-value targets, such as C-suite executives, is highest if the gift tells a story and facilitates a deeper personal connection, per the survey. Quality is more important than the quantity spent to achieve that personal connection; the survey finds that the right amount to spend per gift is between $50 to $150. What defines quality? The best impression comes from good presentation/packaging and the kind of personalization that logo items and gift cards lack, per gift recipients. A memorable gift will seem selected just for the recipient; will include a personal message and will have "value attributes," such as a handmade/artisan item or a gift supporting an appropriate cause, such as ecological sustainability or made-in-U.S.A. For a checklist of fail-safe business gifting tips, see our website blog at http://www.acculistusa.com/b2b-gifting-survey-finds-personal-memorable-score-roi/