Digital marketers recently shared both the most popular and the most effective ways they use to acquire e-mail subscribers in a survey by ExactTarget. Unfortunately, some of the most common tactics are not also the most effective. A general e-mail sign-up form on the website was the most common e-mail gathering tactic, for example, used by 74% of the 395 digital marketers surveyed. But those website sign-up forms were rated as effective by only 42%. Conversely, some tactics rated as very effective in capturing e-mail addresses are not widely used. Effective but underused tactics included paid search ads driving to landing pages with opt-ins (50% rating as effective but only 27% using); opt-in options with mobile app content (59% rating as effective but only 12% implementing); and requiring an e-mail address to register a mobile app (seen as effective by 55% but in use by just 13%). Business type and facilities led to low usage of some other highly rated tools: Capturing e-mail during inbound sales calls (71% rated effective), inbound customer service calls (63% rated effective), and in-store loyalty program registrations (67% rated effective) were limited to the survey's marketers with brick-and-mortar locations and call centers. For more on e-mail acquisition tactics and trends, see the MarketingProfs report on the ExactTarget survey at http://www.marketingprofs.com/charts/2013/12044/the-most-effective-tactics-for-acquiring-email-subscribers
David Kanter, President and CEO of AccuList, is a list brokerage and direct marketing expert. For more than 30 years, he has helped companies and nonprofit organizations achieve their marketing goals. With David's Direct Marketing Forum, he shares, and invites others to share, helpful direct-marketing industry news, trends, analyses, resources, and tips for success. Please read our Comment Policy.
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