Direct mail QR codes, mobile-device-scannable code storing an online url, have been both touted and declared "dead" by various marketing pundits in the last few years. For mailers pondering QR code inclusion, a recent Target Marketing magazine post by Summer Gould, president of Eye/Comm Inc., provides a useful discussion of the whys and hows of QR code use. Before marketers include a QR code in a mail piece, they need to decide what they hope to achieve with it, Gould points out. QR codes can drive online engagement, facilitate a phone call, provide a coupon, provide access to additional information, or allow order placement. If a QR code isn't doing any of those things, there is no benefit to the recipient (or the mailer), so it's not a useful response device. But once the direct mailer has a clear goal for the QR, the next step is to design the code for maximum results. Gould provides six key design guidelines: include instructions for mail recipients on how and why to scan; keep a 1/16-inch buffer of white space around the code; keep the code between a half inch and 1.5 inches in size for easy placement and scanning; use a url shortener to keep scanning time short; and make sure the user is taken to mobile-friendly online pages. Finally, of course, test the code with different devices and lighting conditions to make sure it works before mailing! For more QR code optimization tips, read http://www.targetmarketingmag.com/post/qr-code-qr-code/
David Kanter, President and CEO of AccuList, is a list brokerage and direct marketing expert. For more than 30 years, he has helped companies and nonprofit organizations achieve their marketing goals. With David's Direct Marketing Forum, he shares, and invites others to share, helpful direct-marketing industry news, trends, analyses, resources, and tips for success. Please read our Comment Policy.
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