E-mail messaging is a tough balancing act, creating interest and urgency on a tightrope over the spam abyss--especially when writing the subject lines so critical to recipient opens. Our thanks to Geoffrey James, Inc. magazine contributing editor, for his recent article providing a whopping 401 words and phrases likely to raise spam flags and tip e-mail straight into spam folders instead of inboxes. His list starts with "$$$" and ends with "You've been selected." Along the way are many tempting and seemingly innocuous marketing words and phrases: 50% off, affordable, all new, bargain, bonus, call, compare, deal, discount, for you, hello, instant, member, no cost, no obligation, now, one time, only, opportunity, sale, save up to, subscribe, urgent. And, of course, beware almost any phrase beginning with the word "free." Other no-no words reflect the e-mail abuses found in certain industries: insurance, investment, mortgage, quote, prize, refinance, lose weight, search engines, vacation, Viagra. For his complete list of words to avoid, read http://www.inc.com/geoffrey-james/401-reasons-your-email-is-spam.html
David Kanter, President and CEO of AccuList, is a list brokerage and direct marketing expert. For more than 30 years, he has helped companies and nonprofit organizations achieve their marketing goals. With David's Direct Marketing Forum, he shares, and invites others to share, helpful direct-marketing industry news, trends, analyses, resources, and tips for success. Please read our Comment Policy.
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