PetSmart took National Dog Day, not one of the nation's most well-known occasions, and made it the center of an imaginative social media marketing plan catering to dog lovers' passion for their pets, reported a recent Direct Marketing News magazine article. PetSmart engaged in social media conversations (more than 780,000 tweets) on the fun Aug. 28 dog recognition day and rewarded user-generated content, such as personal pet photos, with fun giveaways when users tagged @PetSmart with #NationalDogDay. As a result, PetSmart earned a whopping 56% of the #nationaldogday conversation in the Twitter pet space and positioned itself as a trusted partner of pet lovers. It's not the first time PetSmart has used a quirky national day to generate social media buzz; another effort included a dog-oriented promotion for National Lazy Day during the "dog days" of summer. As the DM News article points out, other industries can emulate the PetSmart social media tactics--and have--with promotions centering on National Underwear Day or National Doughnut Day, for example. For the full article, read http://www.dmnews.com/social-media/petsmart-barks-up-the-right-marketing-tree/article/437885/
David Kanter, President and CEO of AccuList, is a list brokerage and direct marketing expert. For more than 30 years, he has helped companies and nonprofit organizations achieve their marketing goals. With David's Direct Marketing Forum, he shares, and invites others to share, helpful direct-marketing industry news, trends, analyses, resources, and tips for success. Please read our Comment Policy.
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