Most B2B e-mail recipients instantly delete messages without ever opening and reading them, according to a recent study reported by the KoMarketing Associates digital optimization agency. The "2015 B2B Participation Survey" by Iris found that 63% of respondents delete e-mails they don't think they want to read without ever opening them, per KoMarketing. The study found that another 19% open the e-mails they don't want to read--and then unsubscribe. So is there slim hope for B2B e-mail success? Actually, the same survey provided clues on how to craft e-mails, especially subject lines, so messages don't go straight into the trash. Respondents overwhelmingly (70%) said they do want to receive marketing e-mails that lead with example-driven content, and about 66% also said they like e-mails that are professional rather than overly friendly. Plus, unsubscribes are not a given if companies can manage at least a few open-worthy e-mails; 55% of respondents said they do not unsubscribe from a B2B e-mail list if a company occasionally sends an e-mail perceived as worthwhile. Curiosity works in business marketers favor, too, with 32% saying they stay subscribed to e-mail lists just to see what other B2B marketers are sending out. But if e-mail marketers are looking for a surefire tactic to boost opens, KoMarketing cites another survey by VentureBeat: Personalization--via name use, social profile or demographic targeting--increased open rates for a whopping 95% of 200 marketers surveyed, with the largest portion reporting open rate increases between 5% and 10%. For more, read http://www.komarketingassociates.com/industry-news/survey-majority-b2b-email-recipients-delete-messages-opening-2833/
David Kanter, President and CEO of AccuList, is a list brokerage and direct marketing expert. For more than 30 years, he has helped companies and nonprofit organizations achieve their marketing goals. With David's Direct Marketing Forum, he shares, and invites others to share, helpful direct-marketing industry news, trends, analyses, resources, and tips for success. Please read our Comment Policy.
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