The average order value from e-mail marketing jumped 14.4% in the first quarter to $182.92, up from $159.93 in the same quarter last year, according to Experian Marketing Services. The findings are based on all e-mails sent by Experian CheetahMail clients. The total volume of e-mail sent also increased 11.6% year over year in the first quarter, with multi-channel retailers and consumer products and goods companies leading the growth. Another sign of the growing power of mobile: Experian found that more than half of all e-mail opens in the first quarter took place on mobile devices. For more on the study, see the internetretailer.com report at http://www.internetretailer.com/2013/06/06/e-mail-average-order-values-increase-14-q1
David Kanter, President and CEO of AccuList, is a list brokerage and direct marketing expert. For more than 30 years, he has helped companies and nonprofit organizations achieve their marketing goals. With David's Direct Marketing Forum, he shares, and invites others to share, helpful direct-marketing industry news, trends, analyses, resources, and tips for success. Please read our Comment Policy.
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