For 2016, Leverage B2B E-mail's Full Potential

E-mail marketing tops other channels in terms of ROI, per the DMA's 2015 Response Rate Report, and the majority of business-to-business marketers rank e-mail as their top digital lead-gen tool. So if you're a B2B marketer, make exploiting e-mail's potential a 2016 resolution and check out this recent smartinsights.com post for nine great ways to accomplish that goal. Tactic No. 1 is to offer valuable curated e-mail content to gain contact details, targeting by industry and area of expertise. Second, use e-mail to re-activate existing contacts, such as automated e-mail sends after a period of inactivity, with incentives for log-in. The No. 3 e-mail tactic--and one of the most cost-effective ways to boost traffic and engagement--is e-mailed announcements about new products, site updates or business milestones such as awards. The fourth idea on the list is to showcase value or gain contact data by creating a white paper and e-mailing a free download link. E-mail tactic No. 5 is a no-brainer in today's multichannel world: Include e-mail in a campaign to help drive traffic, engagement/relationship-building or action (from inquiries to purchases). E-mail is an ideal tool for event traffic-building, too, including trade shows, seminars, webinars and social chat. So suggestion No. 6 is to invite event participation with a catchy subject line and enticing information. Since e-mail and webinars are a natural combination, idea No. 7 is to e-mail a webinar invite with a simple registration form and a clear, time-sensitive call to action. Sharing success stories is another proven way to inspire action from existing and potential clients, so Idea No. 8 is to promote links to a relevant case study, based on industry and job title/responsibility targeting. Last but not least, an e-mai offer of a free trial or demo is a great way to gain leads. To pump response, try an automated e-mail follow-up to non-responders with a limited-time offer. For real-life examples of each type of e-mail, go to http://www.smartinsights.com/b2b-digital-marketing/b2b-email-marketing/9-b2b-email-marketing-examples/

Merry Marketing! 3 Easy Competitive Analysis Tools

Here are three great gifts to add to marketers' end-of-year shopping. Recommended in a Business2Community post from digital marketing author and consultant Warren Knight, these simple tools analyze competitors' digital doings to help marketers get ahead of the pack--or at least stay in the online race. For example, SpyFu allows for easy research of competitors' most profitable keywords. On the SpyFu homepage, you can simply type in a competitor's url and then select "paid keywords" or "organic search" to find out competitor keyword strategy--and even export that research as a CSV or PDF file. With the average B2B marketer earning 67% more leads by blogging than do non-bloggers, digital content is another key element of competitive intelligence. To evaluate content effectiveness, including blog efforts, try QuickSprout, which also checks on traffic scores, SEO scores and social media performance. Finally, Alexa is a must for the competitive-intelligence toolbox. Alexa provides comparative insight on websites in terms of user profile, monthly page views, unique visits, time on site, bounce rate, and site behavior/conversions, as well as search rankings, keywords and links. Knight touts Alexa as a boon for any digital marketer, business owner or content manager. For more info, go to
http://www.business2community.com/marketing/tech-tuesday-3-simple-tools-analyze-competitors

13 Ways to Use Direct Mail in 2016 Marketing

Here's a New Year's marketing resolution that we would suggest: Make 2016 a year of direct mail successes. Unsure of how to get the most ROI from "snail mail" today? A recent Target Marketing magazine article by Summer Gould conveniently lists the most effective uses of direct mail--13 ways to leverage this powerful tool for effective acquisition, retention and brand promotion. Here are just the top five: 1) generate traffic to a retail location, website or event; 2) gather sales leads by targeting your most qualified, active audience with a high response tool; 3) counter competitive offers by reaching out to competitor's prospects without broadcasting your strategy; 4) boost customer loyalty with exclusive offers and rewards; and 5) turn customers into sales generators by garnering and rewarding customer referrals. The list includes ways to fit direct mail into partner marketing and multichannel marketing efforts, with e-mail, social media, mobile and more, and ends up at No. 13: build brand awareness with what research shows is the most trusted form of marketing. For all the ways to best use direct mail in your marketing plan, read the complete article at http://www.targetmarketingmag.com/post/13-ways-direct-mail-works-best/

Emotional E-mail Subject Lines Get More Opens

E-mail subject lines that spark certain emotions tend to earn more opens, according to a study of Black Friday e-mails by automated persuasive language generator Persado. Direct Marketing News magazine recently reported on Persado's results for five subject-line emotions--urgency, achievement, exclusivity, anxiety and excitement. For example, e-mail subject lines conveying a sense of urgency ("FREE SHIPPING Final Hours! Plus, $20 Online Bonus") generated an 11% average increase in open rates compared to the study's baseline e-mails (messages with subject lines containing no emotions and no mentions of Black Friday). E-mails that combined urgency with the words "Black Friday" did even better, with an average surge of 20% in opens. Subject lines rewarding achievement ("Shop our doorbusters TODAY—you've earned it") generated an 18% average uptick from baseline, and tacking on a Black Friday mention pushed open rates even higher, to a 20% rise. Subject lines with a sense of exclusivity ("Your exclusive $15 coupon is here!") earned the biggest response lift, a 28% average improvement in open rates over baseline. But adding Black Friday language to exclusivity dragged down open rates to just a 17% improvement. E-mails with subject lines sparking anxiety ("Don't Forget! $15 OFF $49 or $25 OFF $99") produced a 17% average bump in 2015, but combining anxiety with "Black Friday" backfired, cutting results to just a 10% average increase. Subject line excitement was the one emotional hook that did not deliver for marketers. According to Persado data, open rates for e-mail subject lines with an excited tone ("Two In-store Offers! Now That's Sweet") actually fell 11% below baseline opens in 2015. For the complete article, go to http://www.dmnews.com/email-marketing/how-consumers-really-feel-about-your-subject-lines/article/459681/

Marketers Led Astray by Myopic Data Segmentation

Data segmentation is essential to today's personalized marketing, but it can also lead marketers astray if myopically focused. A recent Target Marketing magazine article by Matt Diehl, digital content writer for the Persio multichannel retailing platform, points out how segmentation based narrowly on recent purchase can go wrong, delivering misguided online ads and e-mails that erode customer response. As examples, Diehl cites promotions based on online purchases selected as gifts (that golf club bought for Uncle Bob doesn't mean non-golfer Susie wants to be bombarded by golf gear ads), promotions based on online purchases later returned in-store (if you didn't keep the gaming system, you don't need the accessories), and promotions remarketing one-time, big-ticket purchases (people rarely buy multiple HD TVs or dishwashers in a short time span). The solution is to develop a segmentation strategy based on multiple factors, adding demographics, location, interests, loyalty, and response behavior to purchase history. Data gathering for segmentation also needs to include both online and offline behavior. Finally, data targeting needs to incorporate sensible marketing triggers; rather than remarketing a big-ticket purchase, focus on complementary items, for example. For the complete article, read http://www.targetmarketingmag.com/article/when-data-segmentation-goes-wrong/

B2B Media Firms Emerge As Targeted Data Sources

With most marketers (74%) planning to boost data marketing budgets, per a new Global DMA/Winterberry Group study, the hunt is on for targeted data sources. Luckily for business-to-business campaigns, a new data source is emerging in the form of B2B media companies, according to a recent CMO.com post by Scott Vaughan, CMO of Integrate. With print and website profits squeezed, media companies that already generate traffic for B2B marketing clients are reinventing themselves as data source experts and offering access to highly specific customer and prospect performance data, Vaughan asserts. To his point, we note that Bombora, which collects intent data from client companies such as CBS Interactive, UBM and Forbes to build a data bank of 180 million U.S. B2B users, has just made its data available to Adobe's newly launched Audience Marketplace and its Marketing Cloud. Bombora is not alone in the burgeoning B2B media data mart. It's time for B2B marketers to adjust data strategies. B2B media firms can provide two types of valuable data, Vaughan notes. First, they can mine online activities and content interest to harvest behavioral prospect data that signals intent to buy. That data can be used for targeting of ads or e-mail offers, lead scoring and prospect nurturing. Second, B2B marketing and sales can tap into company-content consumption data for account-based marketing. Media companies can use digital tactices, demand generation and data solutions to identify purchasing intent for a specific list of target companies, using company IP address and domain intelligence, for example, so that when target companies engage with content, they can be immediately retargeted. Vaughan acknowledges that the media company shift from traffic and lead gen provider to data source is still in an early stage, but he advises marketers to start planning on how to board the emerging data intelligence train. To see his suggested tactics, read http://www.cmo.com/articles/2015/11/6/b2b-media-company-transformation-means-more-data-for-marketers.html

How to Pick List Brokers for E-mail Prospecting

Marketers sometimes shy from e-mail prospecting lists, where there is not a direct opt-in or relationship with the target audience. They fear risking dollars on spammy, low-response data. E-mail list rentals via trustworthy, experienced data brokers address that concern, and, as data brokers, the AccuList USA team is happy to pass along tips for choosing an e-mail list partner as provided by a recent Target Marketing magazine article from Regina Brady. Yes, there are some unscrupulous list purveyors out there, so it makes sense to start with broker members of the Direct Marketing Association, who are more likely to follow DMA's code of direct marketing ethics, for example. Internet marketing consultant Brady then advises selecting brokers who are very experienced with e-mail marketing and e-mail lists. E-mail list brokers with expertise in your industry or related industries have an additional advantage, of course. And if your existing direct mail list broker has the e-mail chops, you'll have the added plus of an understanding of your customers and campaigns. In fact, it can make sense to bring in the expertise of more than one list broker, as Brady notes; no one broker has all the answers, and recommendations from other points of expertise can boost the odds for success. But remember, broker recommendations will only be as good as the information you supply about the demographics, psychographics, or firmographics of existing customers and segments; about past campaigns and list testing; about multichannel promotion and response vehicles; and about whatever else may impact results. So we are happy when clients "do a brain dump," as she urges. Finally, you can judge a good list broker by his or her inclusion of proven selects in list recommendations; drilling down with selects increases cost but also improves targeting and thus response. For more of Brady's advice on e-mail acquisition, read http://www.targetmarketingmag.com/article/how-to-increase-your-email-prospecting-odds-for-success/