For advertising success, marketers may need to go with their hearts not their heads. Orlando Wood, who serves as managing director of BrainJuicer Labs, argues, "We’ve found that emotional response [to an ad] was a better indicator of the business effects than any of the traditional advertising measures, such as message understood, clarity of branding or persuasion." And that translates into higher ROI. The Institute of Practitioners in Advertising has done work showing that emotional advertising is more profitable than rationally conceived marketing, Wood points out. BrainJuicer Labs' own research shows that consumers who respond well emotionally to ads are more likely to provide brand share gain and less likely to be price sensitive. Positive emotional response also helps ads go viral, with higher pass-along in social media. Lesson? Most people would rather go with their guts than strain their brains. And it's not just a b-to-c success strategy. It can work for b-to-b and nonprofit campaigns. However, cause-related pitches have more leeway to use negative emotions to generate pass-along, Wood adds, a theory likely to be applied this election season. See the chiefmarketer.com story at http://chiefmarketer.com/social-marketing/marketers-should-let-their-emotions-get-better-them
David Kanter, President and CEO of AccuList, is a list brokerage and direct marketing expert. For more than 30 years, he has helped companies and nonprofit organizations achieve their marketing goals. With David's Direct Marketing Forum, he shares, and invites others to share, helpful direct-marketing industry news, trends, analyses, resources, and tips for success. Please read our Comment Policy.
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