3 Digital Trends Challenge Multi-Channel Marketers

As this year's marketing gets underway, we want to alert multi-channel marketers to three important 2017 digital trends recently cited by digital marketing hub ClickZ author Rebecca Sentance. Trend One: Marketers need to go beyond "mobile friendly" to a "mobile first" strategy given current search trends. Think mobile is over-hyped? Sentance asks you to consider the following: Search-engine giant Google has removed the "right-hand rail" from the search results page and moved to only displaying paid ads at the top and bottom, making the main search results layout more adaptive to mobile; Google continues to strengthen a mobile-friendly ranking system that penalizes websites that aren’t mobile-optimized; and Google announced in October that it would further favor mobile search by splitting off desktop and mobile into separate search indexes, with mobile as its primary index. Trend Two: marketers need to embrace visual elements and visually focused platforms for more effective social media performance. Trend Three: Marketers should stop assuming social media is mainly a tool for brand and traffic building rather than direct sales. For the facts driving the last two trends, read our complete post at http://www.acculistusa.com/blog/

Majority of Millennials Block Digital Ads, per Poll

Bad news for digital advertisers aiming for younger consumers: The majority of millennials, those aged 18 to 34, block advertising when viewing digital content, according to a Moz and Fractl survey recently reported by eMarketer. Specifically, 63% of millennial Internet users told the July survey that they use ad blocking software. Millennials don't find all advertising irrelevant--over half in the Moz/Fractl poll said that retargeted ads and social media ads were very or somewhat relevant, for example. But the fast-growing mobile ad category was also the most rejected, rated as relevant by only 28%. So how would the millennials prefer to receive promotional messages? Those surveyed gave a thumbs up to free content, followed by discounts or free offers via direct mail, and then online search results. For more, read http://www.emarketer.com/Article/Nearly-Two-Three-Millennials-Block-Ads/1013007

In Web Design, ROI Means More Than Good Looks

We've learned from years of direct marketing that the most important measure of creative design is how well it works rather than how pretty it looks--and it's a principle that applies to websites as well. A recent DirectMarketingIQ article provided seven website elements that help deliver a return on website investment that a merely pretty site just won't achieve. Rule No. 1 in designing a website (or a direct mail piece for that matter) is to realize that you only have a limited time to capture viewer interest so "Don't Make People Think," meaning design obvious, self-explanatory, easy-to-read and navigate content with clear calls to action and response mechanisms. Confusion is deadly to results. One way to avoid confusing design is to follow the KISS principle (keep it simple, stupid) and put yourself in the user's place to avoid the complexity that drives away traffic. And generally avoid "reinventing the wheel" with web design; standard site conventions familiar to users make it easier for visitors to grasp your message. Of course, make sure the website is selling, which does not mean preaching about your company and products but rather offering prospects answers to their problems and benefits that fit their needs (addressing "What's in it for me?"). Next, be mobile-friendly; websites today must be designed for the 60% of online traffic accounted for by mobile views, and it's especially important since lead search engine Google made mobile-friendly pages a factor in its search algorithm this year. It's also smart to embrace a design that understands how viewers read a screen, per studies, by scanning in an F pattern from top left across (navigation, search, subscription, etc.) and then down to the first and second paragraphs before skimming the rest. Finally, accept that white space is a marketing design tool as much as copy; overstuffed pages are daunting to visitors, and densely packed text reduces readability and comprehension. For more advice details, see http://www.directmarketingiq.com/article/why-a-pretty-website-doesn-t-work-7-website-elements-improve-roi/1

Google 'Mobilizes' As Smartphone Search Tops PCs

Surging mobile usage has tech giant Google "mobilizing" resources to adapt and profit--with important marketing impacts. Marking a clear tipping point, Google announced this May that its influential search engine now has more search requests on mobile devices than on personal computers in the U.S. and many other parts of the world, according to an Associated Press report in The Washington Post. The growth in mobile use --for e-mail, search, social networking, even shopping and donating--has been rapid since Apple first introduced the iPhone in 2007. Among Google's strategies to accommodate mobile preferences was the launch in April of a "mobilegeddon" change in its search recommendation system to favor websites that easily read and load on smartphones. The change sent websites scurrying to make themselves mobile-friendly to avoid demotion in search results. Google also has been introducing advertising formats that tend to work better on mobile devices. For instance, rooms can now be booked within hotel ads, and car ads can be swiped to comparison shop, the report notes. Mobile ad prices are on the upswing, too. Previously, marketers were unwilling to pay as much for commercial messages displayed on the smaller smartphone screens, but the race for mobile space is heating up. The AP story quotes Google as saying that mobile ad prices are climbing steadily and will continue to do so. Jerry Dischler, Google's vice president in charge of its “AdWords” service, summed up the urgency of a mobile strategy for today's marketers: "The future of mobile is now." See the complete AP story: http://www.washingtonpost.com/business/economy/google-searches-on-mobile-devices-top-those-on-pcs/2015/05/05/cccd64de-f366-11e4-bcc4-e8141e5eb0c9_story.html

Lessons From Pet-Care Firm's Content Marketing

We help many pet care and animal welfare clients with direct marketing, and we'll be expanding our knowledge of market needs at the upcoming Animal Care Expo, March 29-April 1 in New Orleans. So we thought it especially timely to highlight a recent Direct Marketing News article about the content marketing success story of PetRelocation, a pet moving and travel service. After trying generic keyword and pay-per-click campaigns, PetRelocation decided to set up a content forum, using tools from Oracle Marketing Cloud, to address pet owner concerns, explains the DM News story. Great for customer relations, but it did a lot more. The marketing team culled popular answers from the forum to post directly on the website, for a boost to organic search results. The increase in online traffic and leads actually allowed the company to eliminate its pay-per-click ad spending. The content forum also gathered valuable testimonials that spurred lead-to-conversion. With the majority of annual revenue tied to online marketing, primarily content marketing, PetRelocation's success story should intrigue pet care marketers and B2C marketers in general. To read about it, go to http://www.dmnews.com/petrelocation-uses-content-marketing-to-drive-sales/article/404010/